Improving Engagement: How can we help people know what is expected?

Clear expectations reduce uncertainty and allow employees to focus energy on productive work. Gallup reports that only one in two employees globally strongly agree that they know what is expected of them at work. Increasing this ratio can help an organisation reduce turnover, reduce safety incidents and increase productivity. Managers are critical to turning this around, so this series looks at each the twelve indicators of engagement and asks, “How can we equip managers to positively impact that specific answer and meet these basic needs?”

Digital body language: How to read a virtual audience

How do you connect with an audience when you can’t fully 'see' their reactions? Drawing on expertise from our webinar partner Jo Cook, we share some tips for using digital information to understand your participants better.

Use your LMS as a communication channel for employee engagement

Why are most employees reporting that they feel disengaged, while at the same time companies are increasing their spend on internal engagement? How can internal communication be improved so staff don't feel bombarded by too many messages from too many directions?

L&D leaders: 4 strategies to help you adapt quickly to change

With employees suddenly working remotely, there are new challenges for learning and development. What can L&D leaders do to respond fast? Here are four strategies to help you keep learning on track.

Engage new joiners with your onboarding programme

Ensure new colleagues are welcomed and supported through the crucial onboarding phase

Empower your sales and support teams

Ensure that your teams have easy access to product knowledge, wherever they are