Emailing users through reports

When you are in the Course breakdown and User overview reports you can click on the 'Email' icon to create an individual email for every person in the report shown on the screen. For example, you might want to send a reminder to all those who have not finished a course by a set date, or congratulate all those who have passed a test.

Composing your message

Recipients

The email will be sent to all those who appear in the report but you can use can filter the recipient list by clicking on the filter icon:

You can target your email using the categories - valid, valid expires soon, assigned, late, failed and expired no longer required. Just tick the category you need and the recipient list will be filtered.

Alternatively, you can click on the 'Toggle all' button to remove the ticks next to the users name. You can then tick the box of those people you wish to send the email to.

Users receiving the email do not know who else it has been sent to, as the messages are separate, rather than being created from a list.

Cc Manager

Tick the box if you want to copy the recipient's line manager to the email you are sending.

From name

This will default to your user type e.g. General Administrator, however you can change that to your name if you'd prefer.

From address

This is the address that will be displayed to recipients, it will default to the email address you have set in the system, however you can change that to your email address if you'd prefer.

Subject

Add the subject you'd like to appear in the subject field of the email.

Attachments

You can upload attachments to be sent with the email.

Body

Type your message - the system will use the @FIRST_NAME@ @LAST_NAME@ code to personalise the message.

Send a copy to

Add an email address if you'd like someone to be copied into the email - this message will include the list of all recipients.

Sending your message

When you are happy with your message you can use the 'send' button. If you'd like to preview the email before sending it click on the 'Send preview' button to send the email to yourself.

If you change your mind you can click on the 'cancel' button.

Tracking messages

Click on this icon to find a record of all emails sent associated with that report. The overview will provide:

  • Subject of email
  • Name of the sender
  • Date sent
  • Number of emails sent

If you want more information click on 'details' where you can see the list of recipients and confirmation the email was sent. This list can be downloaded into Excel.

Breeio version 9.1.4